Frequently Asked Questions
Everything you need to know about MyNoori
General
What is MyNoori?
MyNoori is a fashion brand offering stylish, comfortable, and premium-quality women's apparel designed for everyday wear, festive occasions, and modern lifestyles.
Where can I purchase MyNoori products?
Our products are available on leading online marketplaces such as Amazon and through our official sales channels.
Are your products authentic?
Yes. Every MyNoori product is manufactured and quality-checked before dispatch to ensure customers receive genuine products.
Orders
How do I place an order?
Simply choose your preferred product, select the correct size and color, add it to your cart, and proceed to checkout.
Can I modify or cancel my order?
Orders can only be modified or cancelled before they are processed for shipping. Once dispatched, cancellation may not be possible.
How can I track my order?
Once your order is shipped, you'll receive tracking details through the marketplace or shipping partner.
Shipping
Do you deliver across India?
Yes. We deliver across most serviceable pin codes in India.
How long does delivery take?
Standard delivery usually takes 3-7 business days, depending on your location.
Do you charge shipping fees?
Shipping charges, if applicable, are displayed during checkout.
Returns & Exchanges
Can I return my order?
Returns are subject to the return policy of the platform from which you purchased the product.
What if I receive a damaged or incorrect product?
Please contact customer support within 48 hours of delivery with photos of the product and packaging.
Can I exchange my product?
Exchange availability depends on the marketplace policy and product eligibility.
Size & Fit
How do I choose the correct size?
Please refer to the size chart available on each product page before ordering.
What if the size doesn't fit?
Eligible products may be exchanged or returned according to the marketplace's return policy.
Product Care
How should I care for my garment?
Machine wash separately. Wash in cold water. Do not bleach. Dry in shade. Iron at low temperature. Always follow the care instructions mentioned on the garment label.
Payments
Which payment methods are accepted?
We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, EMI (where applicable), and Cash on Delivery (subject to availability).
